Your best customers already have the proof. We make sure you actually collect and use it.
Real reviews. Real video testimonials. Real customer feedback. We run the process every month so the owner is not chasing reviews between jobs.
per month
one-time setup
Good work does not automatically turn into visible proof.
A lot of local owners have the same problem. Customers are happy. They say nice things at the end of the job. They refer friends. Then everybody moves on. Six months later the public review profile still looks thin, the best comments are buried in text messages, and the website has one old testimonial somebody pasted onto it three years ago.
Reputation & Proof is for the owner who wants that handled every month. We collect feedback from real customers. We make leaving feedback simple with a branded link or QR code. The customer does not install an app. We bring existing reviews into one proof library. We place approved proof on the website. We turn approved comments into social graphics. We collect video testimonials when customers are willing to give them.
Who it is not for
This is not for anybody who wants fake reviews, purchased reviews, employee reviews dressed up as customer reviews, or a sudden flood of made-up five-star comments. We do not manufacture trust. We collect proof from real customer experiences and use it responsibly.
Customers can give you private feedback so problems surface early. If somebody is unhappy, you get the opportunity to respond and fix the issue. But we do not selectively offer a public-review link only to high scorers. Public review requests are handled neutrally so the process stays defensible.
What happens in days 1–14
Days 1–3: build the proof map
We identify where your current reviews live, what proof is already usable, which jobs or customer moments make sense for a request, and who inside the business needs to know when negative feedback arrives. We also decide where proof belongs on your website: homepage, service pages, booking pages, or all three.
Days 4–7: set up collection
We build the branded collection path and QR code. The request is written in plain language. No customer app. No complicated account. The goal is to make honest feedback easy while keeping the process consistent enough that it does not depend on a technician remembering to ask on a Friday afternoon.
Days 8–10: bring in existing proof
We import existing reviews from Google, Facebook, Yelp and similar public sources where access and terms allow. That gives the business a starting proof library instead of pretending the service begins from zero.
Days 11–14: publish the proof that belongs on your site
We prepare the website proof treatment: review wall, slider, selected single reviews, and approved video testimonials where available. We also prepare the first social-ready review graphics from approved customer feedback.
What we do every month after
We keep the collection process running. We monitor incoming feedback. We surface unhappy feedback to the owner so it can be addressed. We organize new public reviews. We refresh website proof. We turn approved reviews into social-ready images. We keep the proof current enough that the next prospect sees what customers are saying now, not what one customer said three years ago.
The owner does not have to babysit another dashboard. You still care about the customer experience. You still fix real problems. We take responsibility for the recurring proof-collection work around it.
What is included
- Branded review and feedback collection link
- QR code for in-person or leave-behind use
- Customer feedback collection without requiring an app
- Internal alert path for weak or unhappy feedback
- Neutral public review request workflow
- Import of existing reviews from Google, Facebook, Yelp and similar sources where available
- Website review wall
- Website review slider
- Selected single-review placements
- Video testimonial collection and website placement when customers provide them
- Approved review graphics for social posting
- Ongoing monthly operation by AiDigitalSmart
Price
$349/month + $495 setup.
Reputation & Proof is optional. It is not included in Operate, Convert or Grow. You can buy it by itself or add it to any core package.
Six things owners ask before they buy it.
No reputation theater. Just what the service does.
1. Are you writing reviews for my customers?
No. Reviews and testimonials have to come from real customer experiences. We run the collection process. We do not invent the customer’s opinion.
2. Do customers need to install anything?
No. They use a branded link or QR code. The point is to remove friction, not add an app to somebody’s phone.
3. What happens when somebody is unhappy?
The private feedback path gives you an early signal so you can address the issue. We do not promise to prevent a customer from posting a public review, and we do not selectively hide the public-review option from low scorers.
4. Can you use the reviews I already have?
Yes. We can bring existing public reviews from Google, Facebook, Yelp and similar sources into the proof library where access and terms allow, then use approved proof on your website.
5. Do you collect video testimonials too?
Yes. When a real customer is willing to record one, we collect it and can place approved video testimonials into the website proof system.
6. Is this included in my core package?
No. It is an optional add-on at $349/month + $495 setup. Buy it alone or add it to Operate, Convert or Grow.
Stop leaving your best proof in somebody’s text-message thread.
We run the collection and proof system every month.